Effective Date 10/08/2024

This Privacy Policy explains the data collection and use practices which are operated by AuthVia Solutions, Inc. (“AuthVia” or “We”). AuthVia is committed to protecting the privacy of your information. The objective of this Privacy Policy is to disclose and explain what information we collect, use, and share.

INFORMATION WE COLLECT AND HOW WE USE IT

AuthVia offers wireless messaging and mobile billing services that are collectively referred to as the “Service”. We gather certain personally identifiable information that you provide to us when accessing a Service. When you use a Service, we may require you to provide “contact information”, such as name, address, email address and phone number, and mobile phone number (collectively “personal information”). By voluntarily submitting your personal information to us, you consent that we may collect, use and share your personal information in accordance with this Privacy Policy.

AuthVia will not use your personal information submitted for any other purpose but to provide the Service requested, unless you opt-in to any other use. We may share your personal information with the companies that assist us with the Service, for example the operational service providers. These companies may need information about you to perform their functions. For example, we may share your personal information with your mobile phone service provider, phone company or credit card company to secure collection of Service fees or operate the Service. These companies are not authorized to use the information we share with them for any other purpose.

While using the Service, you may be directed to a third-party site, for example, a payment gateway provider may collect your payment information. Once you’ve left this site, you will be subject to that site’s Privacy Policy (and other terms and conditions of use), and you should review it to determine how your data will be used. In other words, this Privacy Policy will no longer apply to Personal Information or any other data collected from or provided by you after you have left this site.

We will not sell or rent your personal information to third parties. AuthVia will store your personal information only if necessary to provide the Service or as otherwise required or permitted by law.

LIMITED DISCLOSURES

We may disclose your personal information to (1) our employees and contractors only to the extent necessary to provide the Service; (2) comply with laws and regulations, including for example compliance with a court order or subpoena; (3) enforce our Terms and Conditions and Service rules; (4) protect your safety and security and/or the safety and security of AuthVia, our employees and property that belongs to AuthVia or third parties and (5) those involved in a transfer of all or part of AuthVia’s assets or business.

COOKIES

Like many companies, AuthVia may use “cookies” or other similar technologies to collect information. A cookie is a small text file that is sent to your computer from a Web server and stored on your computer’s hard drive when you visit a website. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent. Certain internet browsers, such as Internet Explorer, Chrome, Firefox and Safari, also allow you to block, control and remove cookies from your computer. For more information regarding your specific browser, please consult the browser’s help section or browser provider’s website.

OPT IN

AuthVia may offer you an opportunity to “opt-in” to receive marketing information from AuthVia and/or its partners. This “opt-in” will require a response by you to signify your consent to receive additional information from AuthVia and/or its partners. For example, if you are using the internet to access the Service, you may be asked to check a box to “opt-in” or if accessing via your mobile phone, by texting YES to a designated short code.

REQUEST FOR CHANGES TO PREFERENCES/PERSONAL INFORMATION AND OPT-OUT

If you wish to change your preferences or make changes to the personal information you already provided and/or remove the information you have previously provided, please send an email to support@authvia.com or mail to Privacy Policy c/o AuthVia, 245 First Street, Suite 1800 Cambridge, MA 02142. If you consent to receiving communications from a third party, such third party may have its own privacy policy which will apply to you and you will need to communicate with them directly if you later decide that you no longer wish to receive their communications.

SECURITY

We take your privacy and data security very seriously and strive to maintain the security of all personal information voluntarily provided by you. We maintain appropriate physical, technical and administrative safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. However, no website or transmission of information over the internet or common carrier lines is guaranteed to be completely secure, and we cannot guarantee that unauthorized access, hacking, data losses or other breaches will never occur and accordingly any transmission of information by you is done at your own risk.

CHANGES TO THIS PRIVACY POLICY

AuthVia may make changes to this policy from time to time consistent with the Safe Harbor Principles. We encourage you to visit this page regularly to review the current Privacy Policy for any updates or changes.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a resident of the State of California, and pursuant to California Civil Code Section 1796.83, you have the right to request certain information regarding AuthVia’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at support@authvia.com or via mail to Privacy Policy c/o AuthVia, 245 First Street, Suite 1800 Cambridge, MA 02142.

DISPUTE RESOLUTION

Any questions or concerns regarding the use or disclosure of personal information should be directed to AuthVia’s Privacy Office at the address specified below. AuthVia will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this privacy policy.

CONTACT AUTHVIA

If you have any requests concerning your personal information or any questions with regards to our privacy policy, please contact us at support@authvia.com or via mail to Privacy Policy c/o AuthVia, 245 First Street, Suite 1800 Cambridge, MA 02142.