Despite digital transformation sweeping through nearly every business function, billing remains one of the most outdated, expensive, and inefficient processes in many industries. If you’re still sending paper invoices, making collection calls, or relying on outdated portals, your organization could be leaking thousands in lost revenue, delayed payments, and operational overhead every month.
In today’s mobile-first world, it’s time to rethink the way you bill and messaging-based payments are leading the charge. Platforms like Authvia’s TXT2PAY® are helping businesses collect faster, cut costs, and give customers the seamless payment experience they expect.
The True Cost of Manual Billing
Let’s break it down. Manual billing isn’t just slow, it’s expensive. Between postage, printing, labor, follow-ups, and reconciliation, the costs stack up quickly. A typical paper invoice can cost $10–$25 to process, and that doesn’t account for delays in payments or customer friction.
Other hidden costs include:
- Delayed cash flow: Paper invoices are often overlooked, misplaced, or ignored.
- Higher DSO (Days Sales Outstanding): The longer it takes to get paid, the more your capital is tied up.
- Increased staff workload: Employees spend time stuffing envelopes, chasing payments, and fielding phone calls.
- Security risks: Storing and handling sensitive payment data increases PCI scope and liability.
Messaging-Based Payments: A Simpler, Smarter Alternative
Imagine if your customers could pay their invoice in under 60 seconds, from their phone, with no login, no app, and no phone call. That’s exactly what TXT2PAY® from Authvia enables.
Instead of mailing invoices or emailing PDFs, you send a secure text message with a branded, clickable link that takes customers straight to a payment experience. It’s fast, frictionless, and PCI-compliant.
Key benefits of messaging-based billing:
- Faster payments: Over 32% of payments happen within 2 minutes of receiving a TXT2PAY® message.
- Reduced DSO: Businesses using messaging-based billing see up to a 62% improvement in cash flow.
- Lower costs: No printing, mailing, or call center labor required.
- Happier customers: It’s convenient, secure, and fits into how people already communicate, via text.
Real-World Impact: From Paper to Paid in Minutes
Let’s say you’re a healthcare provider, auto repair shop, or pharmacy. You typically send paper invoices or make collection calls. With TXT2PAY®, a patient receives a text after their visit with the amount due and a one-click payment link. An auto service customer gets a payment request before arriving to pick up their car, no waiting at the desk. A pharmacy texts a customer when their prescription is ready and collects the co-pay before they arrive.
Not only does this improve cash flow and payment completion rates, but it also reduces strain on front office staff and eliminates the need for PCI-compliant hardware or storage systems.
Why Messaging Outperforms Email or Paper
Text messages have a 98% open rate, and most are read within 3 minutes. Compare that to email’s average open rate of 20% or traditional mail that may take days (if it’s opened at all). By embedding payment directly into the channel customers prefer, messaging, you shorten the gap between request and receipt, and you give them control over how and when they pay.
Get Started with TXT2PAY®
If you’re looking to modernize billing, cut costs, and get paid faster, messaging-based payments like Authvia’s TXT2PAY® offer a proven, easy-to-integrate solution. With over 250+ payment gateway integrations, you don’t need to change your processor and your customers don’t need to download a new app.
It’s the easiest, fastest way to close the billing loop and eliminate payment friction.
Stop leaking revenue. Start getting paid instantly.
Learn more at Authvia.
